• PRIVACY POLICY

    PRIVACY POLICY

    ERNESTO STUDIO PHOTOGRAPHY LLC | August 2026 version

    1. Scope

    This Privacy Policy explains how ERNESTO STUDIO PHOTOGRAPHY LLC, doing business as Ernesto Studio and Ernesto Studio Miami (“Ernesto Studio,” “we,” “us,” or “our”), collects, uses, retains, and discloses personal information when a person visits ernestostudio.com; requests information; schedules a consultation; purchases services; participates in a session or event; uses a digital gallery; communicates with us by telephone, email, WhatsApp, or SMS; or interacts with our social-media accounts.

    2. Information We Collect

    2.1 Information provided directly

    • Identification and contact information, such as name, mailing address, email address, and telephone number.

    • Information about the contracting customer, participants, parents or legal guardians, and information needed to coordinate sessions involving minors.

    • Booking information, dates, locations, preferences, packages, additional services, photograph selections, and communications with the studio.

    • Content and files supplied by a customer, and photographs, audio, video, and other materials captured while providing services.

    • Payment and billing information. Payments may be processed by third parties; we generally do not store complete payment-card numbers.

    • Communication preferences and consent records, including the date, time, source, form, IP address, and exact consent language when applicable.

    2.2 Information collected automatically

    When the website is used, we may receive an IP address, device and browser type, pages visited, date and time, referring website, cookie identifiers, and similar information. Squarespace may collect this information, together with analytics, advertising, or social-media services if those services are enabled.

    2.3 Information received from third parties

    We may receive information from booking platforms, payment processors, digital-gallery providers, communications providers, social networks, family members coordinating a session, and other vendors used to provide our services. A person who gives us another individual’s information represents that they are authorized to do so.

    3. How We Use Information

    • Respond to inquiries, schedule appointments, and prepare proposals or contracts.

    • Provide, personalize, and deliver photography, video, makeup, wardrobe, album, gallery, and related services.

    • Process payments, administer balances, prevent fraud, and maintain accounting records.

    • Send confirmations, reminders, operational updates, and communications related to a purchase or booking.

    • Send email or SMS promotions when the required consent or other lawful basis exists.

    • Operate, secure, analyze, and improve the website, services, and customer experience.

    • Comply with legal obligations, respond to lawful requests, and protect rights, safety, and property.

    4. Photographs, Videos, and Minors

    Photographs and videos are captured and delivered to perform the customer contract. Because many services involve minors, bookings and related permissions must be completed by an adult with legal authority. The website is not directed to children under 13 and is not intended to collect their personal information directly without the involvement and authorization of a parent or legal guardian.

    The use of identifiable images for a portfolio, advertising, social media, contests, publications, or promotion requires a separate, clear, and verifiable model or image release from an authorized adult.

    5. Email, Telephone, WhatsApp, and SMS Communications

    We may send communications regarding inquiries, bookings, payments, sessions, selections, deliveries, and support. Marketing communications will be sent only as permitted by applicable consent and law. Consent to receive SMS marketing is not a condition of purchasing any goods or services.

    To stop SMS marketing, reply STOP. For help, reply HELP, email contact@ernestostudio.com, or call (786) 270-6984. We will also honor revocation requests made through other reasonable means. Message and data rates may apply.

    6. How We Disclose Information

    We may disclose information only as reasonably necessary to:

    • Vendors that host the website; manage bookings; process payments; deliver galleries; print products; store files; send email or messages; or provide analytics, security, or technical support.

    • Photographers, videographers, makeup artists, stylists, assistants, laboratories, venues, and other collaborators needed to perform the purchased service.

    • Authorities, advisers, or third parties when needed to comply with law, protect rights, or respond to valid legal process.

    • A successor entity in a merger, reorganization, or asset sale, subject to reasonable safeguards.

    • Other third parties at the individual’s direction or with the individual’s authorization.

    We do not sell or rent personal information. We do not share mobile numbers, SMS opt-in information, or consent records with third parties or affiliates for their own marketing or promotional purposes. This restriction does not prevent disclosure to service providers acting solely on our behalf to deliver messages, operate the program, or comply with law; those providers may not use the information for their own marketing.

    7. Cookies and Similar Technologies

    We use cookies required to operate the website and may use functional, analytics, and advertising cookies depending on the active configuration. See the Cookie Policy for categories, consent choices, and available controls.

    8. Retention and Security

    We retain information for as long as reasonably necessary to fulfill the purposes described above, provide services, maintain backups, handle warranties or disputes, and comply with legal, tax, accounting, and contractual obligations. Retention periods vary by information type. We use reasonable administrative, technical, and physical safeguards, but no system can guarantee absolute security.

    9. Privacy Rights and Choices

    Depending on residence and applicable law, an individual may have the right to request access, correction, deletion, or a copy of personal information; limit certain uses; withdraw consent; or appeal a decision. Email marketing can be stopped through the unsubscribe link, and SMS marketing can be stopped by replying STOP.

    To submit a request, email contact@ernestostudio.com with the subject “Privacy Request” or call (786) 270-6984. We may verify identity and authority before responding. We will not discriminate against anyone for exercising a right recognized by law. Where required, we will honor recognized opt-out preference signals such as Global Privacy Control.

    10. Third-Party Links and Services

    The website may link to WhatsApp, social networks, payment processors, galleries, and other services. Their practices are governed by their own policies, which should be reviewed before information is submitted.

    11. Changes and Contact

    We may update this Policy to reflect legal, technological, or operational changes. The current version will be posted on the website, and additional notice will be provided when required.

    ERNESTO STUDIO PHOTOGRAPHY LLC

    513 W 49th St, Hialeah, FL 33012

    Email: contact@ernestostudio.com

    Telephone: (786) 270-6984